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The brand managed to acquire a good reputation in the market, and parents relied on it for quality products. Plasto Toys manufactures plastic toys for kids. In short, they want to make sure that the final product is up to the market standards, legal requirements, and customer expectations.
Stop the production if the errors recur at any stage.Īside from that, TQM assists organizations in streamlining supply chain management and checking for the legal compliance of the products manufactured.Pass it on to the value-added chain for further quality inspection.
Detect the issue and prevent it from occurring.To prevent or eliminate errors caused by human mistake or faulty system, they take various measures, such as: In doing so, the top management, middle management, and executives assess the end products from every aspect and devise quality production plans accordingly. TQM enables organizations to align their workforce with the manufacturing processes to find and eliminate errors to improve the overall quality of their outputs.
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You are free to use this image on your website, templates, etc, Please provide us with an attribution link How to Provide Attribution? Article Link to be Hyperlinked It became popularized as a total quality management concept in the later years. He also contributed toward introducing quality control in the quality management measures of the Japanese manufacturers in the 1950s post-World War Second. Edwards Deming, who proposed sampling-based quality inspection through his Statistical Quality Control theory, first conceptualized the TQM strategy. Since every organization adopts a customer-focused approach, quality assurance becomes essential in delivering the best product or service.Īmerican statistician Dr. Of these, quality always remains the deciding factor.Ī quality product, in short, equals customer acquisition and retention. Therefore, consumers rely on some parameters, including cost, brand popularity, after-service, etc., to decide which product they should buy. Also, the availability of the same types of products from different brands provides customers with multiple options. The ever-evolving and competitive global market make it difficult for a business to dominate the market. How Does Total Quality Management (TQM) Work?